TERMS AND CONDITIONS

Responsibility

 

Simone Tonolli is not responsible for any damage or loss, direct and / or indirect, deriving from the sale of the Items proposed in the published catalog, even for delayed and / or non-delivery of the product, or for any other fact not directly attributable to ours. 

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Simone Tonolli assumes no responsibility for the loss of objects after they have been delivered. PLEASE NOTE THAT ALL THE GOODS ARE INSURED, SO IN THE EVENT OF LOSS OR OTHERWISE THE CUSTOMER WILL RECEIVE THE GOODS AFTER 30 DAYS AT THE CONCLUSION OF THE INVESTIGATION BY THE COURIER OR IT WILL BE FULLY REFUNDED.

 

Technical information

 

The technical information included in the simonetonolli.com website is inserted by the undersigned. Simone Tonolli, given the artisanal nature and continuous improvement of the product, reserves the right to modify / adapt the technical information of the products in the catalog.
The images relating to the items are indicative, the characteristics of the objects delivered may be slightly different from the photos presented in the catalog.

 

Product Availability

 

The articles on the site may not be immediately available as

My products are made individually to order

if not specified, the realization times

and delivery are around 3-4 weeks

 

Prices

 

The prices of the products displayed are in EURO, VAT INCLUDED.
Prices can be changed at any time, without notice.

 

Payments

 

The items ordered must be paid in advance. Please make your payment within 5 business days. We reserve the right to cancel any unpaid order after 10 days. In case of problems in making the payment, please contact us by e-mail: simone.tonolli@gmail.com

 

Shipping and withdrawal

 

Mr. Customers that any claim for damage to the goods must be communicated immediately upon receipt of the goods, by signing the receipt with reservation indicating the type of damage.
The Customer is protected by the Italian legislation regarding the Right of Withdrawal (Legislative Decree 15/01/92 n ° 50).